Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).

During periods of high demand, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping

We currently ship within the United States.

Estimated delivery time: 8–14 business days after your order has been processed.

Please note that delivery times are estimates only and are not guaranteed.

Shipping times may vary due to factors outside our control, including:

  • carrier delays
  • weather conditions
  • holidays
  • high shipping volumes
  • other unforeseen circumstances

Order Tracking

Once your order ships, you’ll receive a tracking number via email.

Please allow up to 72 hours for tracking information to become active.

Shipping Address

Please make sure your shipping address is correct before placing your order.

Unfortunately, we cannot guarantee address changes once an order has been placed.

We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost Packages

If your package appears to be lost in transit, please contact us at support@trynourition.com

We will work with the shipping carrier to investigate the shipment and help find the best possible solution.

Packages may be considered lost if there has been no tracking update for 20 consecutive days.

Delivered but Not Received

If your tracking shows your package as delivered but you cannot locate it, please:

  • check around your property,
  • check with neighbors or household members,
  • contact the shipping carrier,
  • then reach out to us if you still need assistance.

We’ll do our best to help resolve the issue.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery.

Include:

  • your order number,
  • a description of the issue,
  • and clear photos of the product and packaging.

We’ll review your claim and provide an appropriate resolution.

Shipping Delays

While we strive to deliver every order as quickly as possible, delays caused by shipping carriers or other circumstances beyond our control may occasionally occur.

We appreciate your patience and understanding.

Contact

If you have any shipping-related questions, please contact us at:

support@trynourition.com